EP 139 | How Interior Designers Can Profit from Scope Creep with Kimberley Seldon – REPEAT

For many interior designers, scope creep feels like one of the biggest threats to profitability. But what if it could actually become an opportunity?

In this episode, Kimberley Seldon explores the hidden upside of scope creep and explains how interior designers can protect themselves financially while recognizing when expanded project scope signals deeper client trust and stronger engagement.

Rather than viewing scope creep as entirely negative, Kimberley shares strategies for managing additional requests professionally, getting paid appropriately, and using strong systems to create better client experiences and increased profitability.

In this episode, we learn:
• Why scope creep has both negative and positive sides
• How interior designers can structure projects to get paid automatically for expanded scope
• Why scope creep can sometimes signal client trust and satisfaction
• How thoroughness and attention to detail improve the client experience
• Why strong systems help designers manage changing project demands profitably
• How clear processes and communication protect both profitability and client relationships
• Why handling scope creep professionally can lead to happier clients and increased revenue

Design Intervention

There’s no earthly way for you to know what a project will cost from start to finish on the first day you meet your customer. If you choose to do so, you can stop playing the guessing game, develop a system that allows you to get paid for all your expertise, manage jobs like the true professional you are and satisfy more customers.

Business of Design® & You

As interior design professionals, we LOVE our work because it matters so much. We want our clients to get our best every time, because it’s going to affect the way they live for years to come. But doing our best work isn’t possible if we can’t dedicate ourselves to it. And we can’t dedicate ourselves to it if doesn’t earn us a living.

Business of Design® is the best professional advice and business coaching available, and it’s just for you. Our mission is to liberate your talent and skill by showing you how to run a business that supports you, empowers you, and lets you love your work again.

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