EP 358 | How to Work with Interior Designers: Boundaries & Process with Robin McLendon
What do clients really want when working with an interior designer?
In this episode, Kimberley Seldon is joined by Robin McLendon—not a designer, but a client with firsthand experience. She shares what works, what doesn’t, and why having a clear process is essential for a successful project.
This conversation highlights how strong systems, clear communication, and firm boundaries create better outcomes—for both designers and clients.
If you’ve ever struggled with client expectations or felt micromanaged, this episode will help you take back control.
What you’ll learn in this episode:
- Why designers should lead clients—not ask them what they want
- How to clearly communicate expectations and responsibilities
- Why setting boundaries improves the client relationship
- How to prevent clients from micromanaging your work
- Why following through on your word builds trust and credibility
DESIGN INTERVENTION
If you say yes to something, you are saying no to something else. Be intentional with your time and ruthless with managing your energy.
About Robin McLendon
Robin McLendon is known as the fairy godmother of wedding dress design. She began sewing at the age of 11, and by the time she was 15, she had started a custom-gown business, selling to local bridal stores, and creating custom dresses. Now with over 30 years of design experience, she has outfitted numerous local and state celebrities, appeared on local TV shows, and sponsored charity events. She is currently in the process of building our dream home in Jacksonville FL
www.RobinsBridalAlterations.com
Facebook | Robin McLendon
Instagram | @robinmcreations
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Legal Disclosure | This podcast is for educational purposes only and provides general business advice for interior designers and design professionals. It is not intended as individual legal, accounting, or professional guidance. Kimberley Seldon and Business of Design® make no guarantees regarding accuracy and are not liable for how information is used. Strategies shared may not apply to every situation—listeners should seek qualified legal, financial, or professional advice before making business decisions. References and resources mentioned may change over time.
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