EP 355 | Fix Operational Gaps in Your Interior Design Business with Hilaire Martin
Every mistake in your business is pointing to something deeper: an operational gap.
In this episode, Kimberley Seldon is joined by Hilaire Martin to explore how interior designers can identify breakdowns in their workflow—and more importantly, fix them with clear systems and structure.
Because running a successful design business isn’t about reacting to problems. It’s about building processes that prevent them.
If your projects feel chaotic or inconsistent, this episode will help you create a more streamlined, profitable operation.
What you’ll learn in this episode:
- How to identify operational gaps in your interior design business
- Why letting go of outdated habits is essential for growth
- How to map out client-facing systems and procedures
- Why focusing on one improvement at a time leads to lasting change
- How small wins build momentum toward bigger results
- Why changing how you work is the key to long-term success
DESIGN INTERVENTION
You have a voice and a story to tell. Never underestimate what you offer to the world. You are a true gift.
About Hilaire Martin
I am a southern girl at heart – filled with compassion, a little bit of sass but mostly grit and a whole lot of heart. I quite literally grew up in the industry and have been around designers my whole life. I professionally joined my mother’s interior design firm back in 2008 and never looked back. I am currently the COO at Design Lines Signature and as of this July 2023 I am launching my own company called “Four E & Company.”
Facebook | Design Lines Signature and Four E & Company
Instagram | @designlinessignature and @foureandcompany
🎙️ SUBSCRIBE to the Business of Design® Podcast
Apple Podcast | Spotify | YouTube Music | SoundCloud
Legal Disclosure | This podcast is for educational purposes only and provides general business advice for interior designers and design professionals. It is not intended as individual legal, accounting, or professional guidance. Kimberley Seldon and Business of Design® make no guarantees regarding accuracy and are not liable for how information is used. Strategies shared may not apply to every situation—listeners should seek qualified legal, financial, or professional advice before making business decisions. References and resources mentioned may change over time.
BOD™ Pricing Playbook
Get the exact pricing strategy that helped 1,000s of designers grow profitable, client-aligned businesses (without burnout), delivered right to your inbox.
No spam. Just support and helpful tips from Business of Design®. Unsubscribe anytime.
